Official Documents
For Information on CAO cases, click here (CAO website)
CAO Terms of Reference (CAO website)
CAO Operational Guidelines (CAO website)
CAO Annual Report 2007-2008 (CAO Website)
Civil Society Analysis
Accountability Resource Guide Tools for Redressing Human Rights & Environmental Violations by International Financial Institutions, Export Credit Agencies, & Private Corporate Actors, Natalie L. Bridgeman, Esq., International Human Rights Counsel, Available in Hindi and Telugu. (IHRLaw website)
Review of IFC social, environmental and disclosure policies, Bank Information Center Policy Update. September 7, 2004.
Correspondence
Letter from CIEL to the Ombudsman regarding the handling of several recent complaints, including the Rejection of the Bujagali and Jordan Gateway Claims, February 9, 2001 (Acrobat pdf 35 KB)